Terms of Service
OVERVIEW
This website is operated by Vellure. Throughout the site, the terms “we,” “us,” and “our” refer to Vellure. By visiting our website and/or purchasing from us, you agree to these Terms of Service.
1. ONLINE STORE TERMS
By using this website, you confirm that you are legally able to enter into a binding agreement in your jurisdiction. You may not use our products or services for any illegal or unauthorized purpose.
2. PRODUCTS AND SERVICES
We make reasonable efforts to display product descriptions, images, pricing, and other information as accurately as possible. Actual product appearance, packaging, or labeling may vary slightly.
We reserve the right to modify or discontinue products, pricing, promotions, or services at any time without prior notice.
3. ORDERS
We reserve the right to refuse, limit, or cancel an order when reasonably necessary, including in cases of suspected fraud, incorrect pricing, product availability issues, or incorrect customer information.
If we cancel an order after payment has been processed, an appropriate refund will be issued.
4. PAYMENT
Customers agree to provide current, complete, and accurate billing and payment information. Available payment methods are displayed during checkout.
5. SHIPPING AND DELIVERY
Shipping times displayed on our website are estimates and are not guaranteed. Delays may occur due to carriers, holidays, weather, address issues, or circumstances outside our reasonable control.
Please review our Shipping Policy for additional information.
6. RETURNS AND REFUNDS
Returns, refunds, damaged products, incorrect items, and cancellations are handled according to our Return & Refund Policy.
7. PERSONAL CARE PRODUCTS
Individual experiences with personal care products may vary. Information provided on our website is for general informational purposes and is not intended as medical advice or as a guarantee of specific results.
Customers should review product information and instructions before use and discontinue use if irritation or an adverse reaction occurs.
8. INTELLECTUAL PROPERTY
Content on this website, including branding, text, graphics, designs, and other materials created or owned by Vellure, may not be copied, reproduced, distributed, or commercially exploited without permission, except where permitted by applicable law.
9. THIRD-PARTY SERVICES
Certain services used by our store may be provided by third parties, including payment, shipping, fulfillment, analytics, and e-commerce service providers. Their services may be subject to their own terms and policies.
10. PROHIBITED USES
You may not use this website to violate applicable laws, interfere with the security or operation of the website, submit fraudulent information, distribute malicious software, or infringe the rights of others.
11. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Vellure will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or products.
Nothing in these Terms excludes or limits rights or liabilities that cannot legally be excluded or limited.
12. PRIVACY
Your submission and use of personal information through the store is governed by our Privacy Policy.
13. CHANGES TO THESE TERMS
We may update these Terms of Service from time to time. The latest version will be available on this website.
14. CONTACT
Questions regarding these Terms of Service can be submitted through the contact information provided on our website.